DEEP
Digital Transformation Made Easy With DEEP™: The Comprehensive Framework for Navigating This Complex Journey
Start Your Digital Transformation Journey Off Right by Defining, Evaluating, Engaging, and Planning.
Digital transformation can generate exceptional value for companies by optimizing processes through data integration and workflow automation. However, transformation can also be challenging, and many companies struggle to achieve the value they initially expected. This transformational journey requires a solid plan with quantifiable metrics tied directly to business objectives. The DEEP Methodology is a step-by-step process to help you define KPIs, evaluate your current processes and technologies to identify gaps, engage subject matter experts and vendors, and develop a comprehensive plan. The DEEP process will generate a sound strategy you will have confidence in. Strategy is nothing without solid execution, and we help companies deliver on their strategies through our project management methodology, DIVE.
Define
The Define stage is all about defining your strategy and KPIs. Understanding your business strategy, your operational processes, your current technologies, and your KPIs is essential to delivering successful digital transformation. Because each company is unique, it’s vital to ensure your strategies, processes, and technologies align. Your systems and processes need to deliver on your strategies, and appropriate key metrics should be defined to measure the operational effectiveness of key systems. While engaging with software vendors can help you stay up to date on the latest technology, we always recommend clearly defining KPIs and objectives before beginning a vendor selection process. This ensures you can evaluate their solutions in the context of your overall strategy and operational processes.
Evaluate
To find the right solution, it is important to evaluate your current processes and tech stack to assess the gaps between your current state and your envisioned future state. Start by mapping your existing business processes and systems to establish your baseline performance, costs, and user experiences. From here, you can identify where investments should be made, including changes to processes and technologies.
Engage
Once you have identified and evaluated your business requirements, you can engage with internal and external subject matter experts and vendors to develop your transformational strategy. By first understanding your objectives and current state processes, you can be confident that your transformational strategies will deliver the results you need, will be achievable, and your entire team will understand the “why” and the “how” of your strategic roadmap.
Plan
Data Integration & Workflow Automation Solutions
We develop high impact integration and workflow automation solutions for our clients that deliver exceptional customer and employee experiences while improving scalability and reducing costs.
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Dispatch helped us through a massive multi-year IT transformation project that involved replacing a large number of our systems, including our ERP, eCommerce, Customer Loyalty Program Management system and many others. They didn’t just build integrations, they acted as a bridge between the business and IT organizations. Dispatch provided project leadership that our executive team counted on.